Consumer Inquiries - Includes Power Outage Reporting, Supplier Choice | First Energy Corp
76 S Main St., Akron, OH 44308
Voice - voice | Supplier Choice
Voice - voice | direct for power outages--(888)LIGHTSS
Voice - voice | Customer Service / All Inquiries
CUSTOMER SERVICE: Phone for service M-F: 8:00am-6:00pm. POWER OUTAGE: To report a power outage, call 24 hrs a day, 7 days a week and leave a message. The automated line is the best way to report an outage when a large event like a storm has happened. Can also text OUT on a mobile phone. Utility will track the information and provide updates to the automated line as they become available. SUPPLIER CHOICE: For supplier choice information, call M-F: 7:30am-5:00pm.
Free.
Trumbull County, Ohio
Madison County, Ohio
Union County, Ohio
Fayette County, Ohio
Medina County, Ohio
Clark County, Ohio
Sandusky County, Ohio
Wood County, Ohio
Geauga County, Ohio
Seneca County, Ohio
Fulton County, Ohio
Defiance County, Ohio
Morrow County, Ohio
Summit County, Ohio
Lorain County, Ohio
Franklin County, Ohio
Lake County, Ohio
Knox County, Ohio
Ashtabula County, Ohio
Lucas County, Ohio
Delaware County, Ohio
Stark County, Ohio
Greene County, Ohio
Henry County, Ohio
Huron County, Ohio
Mahoning County, Ohio
Williams County, Ohio
Wayne County, Ohio
Crawford County, Ohio
Putnam County, Ohio
Cuyahoga County, Ohio
Ashland County, Ohio
Holmes County, Ohio
Marion County, Ohio
Ottawa County, Ohio
Portage County, Ohio
Columbiana County, Ohio
Erie County, Ohio
Wyandot County, Ohio
Richland County, Ohio
Description
Provides customer assistance with securing and maintaining electric power, billing concerns, utility issues related to health concerns, payment arrangements and other necessary services. Provides basic consumer education regarding electricity and its use. Offers information that will help consumers make price comparisons between suppliers and provides list of suppliers. Also provides a phone number to report power outages in event of storms and other events exterior to an individual home. Every few years will come out to properties and assess if a tree needs to be trimmed due to it interfering with power lines (can also call to request service if tree branches are interfering with power lines).
Data provided by
211 Cleveland
Providing organization
First Energy Corp
Operates as a regulated electric power distributor for parts of Ohio, and assists customers with all services necessary for such a utility. Online bill payment is available through web site.