Protective Services Department | Summit County Children Services
264 South Arlington Street, Akron, OH 44306
Barrier Free Restrooms|Braille and Tone Elevators|Designated Parking|Lowered Elevator Controls|Wheelchair Accessible Building (ramps & main entrance doors).
Eligibility
Serves abused and/or neglected dependent children ages 0 to 18 years living in Summit County.
Required documents
None.
Hours
24 hours a day, 7 days a week.
(330) 434-5437
Voice·
voice | 24/7 Child Abuse and Neglect Intake Hotline 330-434-KIDS
Websitehttp://www.summitkids.org
Languages
Utilizes language interpretation services.
Application process
Call Child Abuse and Neglect Intake Hotline for more information or to report suspected abuse or neglect.
Fees
No fee.
Service area
Summit County, Ohio
Serves as the county agency designated to assess and investigate abuse and neglect of children and youth within Summit County. Operates a 24-hour intake hotline to receive calls of concern for children and families. Reports of abuse, neglect, and dependency are investigated to assess the child's immediate safety, evaluate potential safety risks, and identify family service needs. Offers ongoing supportive services including home visits, parent education, family visitation, referrals to community resources, and collaboration with other community professionals to meet each family's case plan goals.
Last assured
12/18/2025
What's Here
Providing organization
Summit County Children Services
Assesses and investigates reports of child abuse and neglect. Delivers culturally sensitive, collaborative protective services that provide children with a nurturing, safe, and permanent home.