Power Outage Reporting | Ohio Edison - A Firstenergy Company
76 South Main Street, Akron, OH 44308
Not Applicable.
Eligibility
Serves customers of Ohio Edison.
Required documents
None.
Hours
24 hours a day, 7 days a week.
(888) 544-4877
Voice·
voice | Power Outages 1-888-LIGHTSS
Languages
Spanish.
Application process
Call the toll-free number, 1-888-LIGHTSS (1-888-544-4877) to report an outage or for more information. This number can also be used to report unsafe conditions such as a tree down or tree on wire, a wire down, a burning transformer, or a broken utility pole. May also visit website at www.firstenergycorp.com/outages_help.html or text to report a power outage. Interactive power outage map available online at https://outages-oh.firstenergycorp.com.
Interactive Text Messaging:
Get started with this service by texting REG to 544487 (LIGHTS). Once registered, users can send the following messages to 544487 (LIGHTS):
- OUT: report a power outage.
- STAT: obtain status on a report outage.
Fees
No fee to report an outage.
Service area
Ohio
Manages reports of power outages, downed power lines, power blackouts, or other problems.
Last assured
12/29/2025
What's Here
Providing organization
Ohio Edison - A Firstenergy Company
Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.