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Insurance Complaints | Ohio Department Of Insurance

50 West Town Street, Third Floor, Suite 300, Columbus, OH 43215

Eligibility
Ohio consumers.
Required documents

Hours
Mon-Fri 7:30am-5pm.
Application process
-You may file a complaint online or request a complaint form and instructions for filing a written complaint be mailed to you. -File an online complaint by filling out a complaint form. -Request a complaint form and instructions for filing a written consumer complaint by contacting Consumer Services at 800-686-1526. -Mail written complaints to: Ohio Department of Insurance, Consumer Services Division, 50 West Town Street, Third Floor/Suite 300, Columbus, OH, 43215.
Fees
None.
Service area
Crawford County, Ohio Marion County, Ohio Coshocton County, Ohio Washington County, Ohio Pickaway County, Ohio Noble County, Ohio Athens County, Ohio Licking County, Ohio Guernsey County, Ohio Wyandot County, Ohio Knox County, Ohio Monroe County, Ohio
Provides free, direct services to consumers by responding promptly to general inquiries, investigating insurance complaints against companies and agents.
Last assured
02/12/2026
Providing organization
Ohio Department Of Insurance
Provides consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.
Insurance Complaints | Ohio Department Of Insurance