Household income must be below the 200% poverty level or the applicant must be currently enrolled in an income-based government assistance program (Adult & Child Mental Health Case Management, Employment Services, Extended Foster Care, Food Support (a dated letter showing current eligibility is required), Financial Assistance, such as GA, TANF, etc. (a dated letter showing current eligibility is required), Head Start, Low-Income Home Energy Assistance Program (LIHEAP), Medicaid or Medical Assistance (bring a document that says "MA" or "Medical Assistance" on it), The National School Lunch Program's Free or Reduced Lunch Program, Section 8, Federal Public Housing Assistance, or Group Residential Housing (GRH), Social Security Disability (SSD), Supplemental Security Income (SSI), A Statement of benefits from Social Security, General Assistance, Veteran Administration, Retirement/Pension or Unemployment Benefits.)

Photo ID Eligibility proof document dated within the last 6 months (unless it is an annual document, like a tax return) with the recipient's name printed on the proof. EBT cards, Medicaid cards outside the current coverage year, and pay stubs are not accepted. Does not accept screenshots of websites or online accounts. Any proof of eligibility is subject to approval by PCs for People staff. Additional documents may be required to unquestioningly prove income or enrollment in government assistance program.

Online: 24 hours a day, 7 days a week Lorain Avenue Store hours: Tu, Th:10:00am-5:00pm Technical Support: M-F: 9:00am-4:30pm.