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Utility Disconnection Protection (CERTIFICATE OF NEED) | Northern Kentucky Community Action Commission

1116 North Main Street, Williamstown, KY 41097

All services are accessible, Full Wheelchair Access.
Eligibility

Open to individuals with a household income at or below 130% of the Federal Poverty Level who have received a utility disconnection notice.

Required documents
Utility bill (Account number and name on the utility account along with most current utility bill OR statement from landlord if utility expenses are included in rent OR statement from utility company if household participates in a pre-pay electric program),Additional documents requested as needed,Proof of income (Proof of all household income from the previous month)
Hours
mon 8:30am - 3:30pm tue 8:30am - 3:30pm wed 8:30am - 3:30pm thu 8:30am - 3:30pm fri 8:30am - 3:30pm
(859) 484-8450
Voice·

voice | Appointment Scheduling Line

Application process

Virtual appointments may be scheduled by phone or online. Walk-ins accepted for in-person service. Customers must provide a Certificate of Need to their utility company within the initial 10 day disconnection notice period.

Fees
None
Service area
Grant County, Kentucky Kenton County, Kentucky Boone County, Kentucky Campbell County, Kentucky

Issues a Certificate of Need, which states that a utility customer is eligible for a state-funded energy assistance program and/or that their household income is at or below 130 percent of the poverty level. A Certificate of Need may be presented to a utility company to receive a 30 day extension of service. A Certificate of Need may be obtained and utilized seasonally, between November 1st and March 31st.

Last assured
10/21/2024
Providing organization
Northern Kentucky Community Action Commission
Regional community action agency providing a variety of supportive services focused on family and children, housing and weatherization, and career readiness.