Medina County Crisis And Behavioral Health Helpline | Alternative Paths
246 Northland Drive, Suite 200a, Medina, OH 44256
Access w/o Special Facilities|Barrier Free Restrooms.
Eligibility
Serves residents of Medina County experiencing a psychiatric crisis and/or a crisis brought on by substance abuse.
Required documents
None.
Hours
- Line is available 24 hours a day, 7 days a week.
- Calls are answered by on-site staff Monday through Friday from 8:00am to 5:00pm.
- Monday through Friday after hours and Saturday and Sunday calls are answered by an off-site answering service who then notifies a staff member to call the client back.
- Staff can also be deployed to a nearby hospital within one (1) hour of the request being made by phone.
(330) 725-9195
Voice·
voice | Intake and 24 Hour Crisis Line
Languages
None.
Application process
Call 24 hours a day, 7 days a week to receive service.
Fees
- Accepts Ohio Medicaid, Medicare, and some private insurances.
- Offers a sliding fee scale based on gross monthly income and household size for non-insured clients.
Service area
Medina County, Ohio
- Offers 24-hour hotline that takes calls from clients or their loved ones who witness or are experiencing acute or chronic psychiatric distress and/or a crisis brought on by substance abuse.
- Serves as a suicide prevention hotline. Assesses the situation over the phone, immediately, and responds to emergency room or hospital if it is decided that client needs immediate emergency services.
- Offers emergency consultations for any significant person in client's life. Assesses the problem and accesses appropriate services such as hospitalization, crisis intervention, and counseling.
Last assured
10/28/2025
Providing organization
Alternative Paths
Provides a broad array of mental health and substance abuse services designed to meet the needs of residents of Medina County and surrounding areas. Operates a 24/7 Crisis and Behavioral Health Helpline for residents of Medina County to access mental health services.