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Unemployment | Ohio Department Of Job And Family Services

4020 E 5th Ave., Columbus, OH 43219

Required documents

Hours
Not applicable. Claims can be filed using the toll free number or through the web site 24hrs a day, 7 days a week.
(877) 574-0015
Voice·

voice | Appeals Dept.

(877) 644-6562
Voice·

voice | Customer Service

Fees
Free. NOTE: If individuals are paid Unemployment benefits and later receive backpay for the same weeks (such as furloughed federal employees during a government shut-down), those payments will be considered overpaid, and ODJFS will send a notice requiring repayment of the benefits.
Service area
Ohio
Provides Unemployment Insurance for those who have been laid off, lost their job, or who have had a reduction in hours and wages through no fault of their own. Eligible individuals may receive up to 26 weeks of regular compensation. During times of disaster or financial crisis, these benefits may be extended. The weekly benefit amount is typically half the claimant's previous wages up to a set maximum. In situations involving mass layoffs for employers with more than 50 employees, a "Rapid Response" system for claims processing may be implemented by prior arrangement with the local offices of ODJFS. Benefits under this system are processed more quickly, and packets are supplied with information on other benefits, including on-site job search and training information. All applicants will be automatically registered to have an OhioMeansJobs account and may have to participate in work search activities.
Last assured
10/22/2025
Providing organization
Ohio Department Of Job And Family Services
Develops and oversees programs and services designated to help Ohioans be healthy and safe while gaining and maintaining employment and independence. Programs include adoption, child care, child support, Disability Assistance, Food Stamps, foster care, labor exchange, Medicaid, Ohio Works First, Prevention, Retention and Contingency (PRC), protective services, Unemployment Compensation, veterans' services, women's services and workforce development. Formed by the merger of the Dept. of Human Services and the Bureau of Employment Services. Details on some programs are covered in County-level Job and Family Service agencies in this database.
Unemployment | Ohio Department Of Job And Family Services