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Consumer Information/complaints | Better Business Bureau Serving Central Ohio

1169 Dublin Rd., Columbus, OH 43215

Required documents

Hours
Office hours: M-F: 8:00am-4:30pm. Available via phone or live chat on website: M-F: 9:00am-12:00noon and 1:00pm-4:00pm.
Fees
Consumers can file complaints and submit reviews at no charge.
Service area
Madison County, Ohio Logan County, Ohio Ross County, Ohio Pickaway County, Ohio Franklin County, Ohio Fairfield County, Ohio Delaware County, Ohio Licking County, Ohio Vinton County, Ohio Union County, Ohio Adams County, Ohio Knox County, Ohio Muskingum County, Ohio Coshocton County, Ohio Champaign County, Ohio Meigs County, Ohio Fayette County, Ohio Marion County, Ohio Perry County, Ohio Morrow County, Ohio Hocking County, Ohio
BBB maintains Business Profiles for businesses and nonprofit across North America. BBB takes complaints and customer reviews for BBB Accredited Businesses and non-Accredited Businesses. Complaints deal with consumer issues regarding products or services and customer reviews pertain to an interaction or transaction with organizations. BBB asks all businesses to respond to complaints and reviews, and to address any issue(s) stated.
Last assured
11/06/2025
Providing organization
Better Business Bureau Serving Central Ohio
Serves Central Ohio as a community-based resource, advisor, and partner in business through evaluation and accreditation, education and training.