Consumer Information/Complaints | Better Business Bureau Serving Central Ohio
BBB maintains Business Profiles for businesses and nonprofit across North America. BBB takes complaints and customer reviews for BBB Accredited Businesses and non-Accredited Businesses. Complaints deal with consumer issues regarding products or services and customer reviews pertain to an interaction or transaction with organizations. BBB asks all businesses to respond to complaints and reviews, and to address any issue(s) stated.
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211 Cleveland
Physical Address
1169 Dublin Rd., Columbus, OH 43215
Hours
Office hours: M-F: 8:00am-4:30pm. Available via phone or live chat on website: M-F: 9:00am-12:00noon and 1:00pm-4:00pm.
Fax
(614) 486-6631
Voice
Application process
Complaints can be submitted through mail, website, or phone. Check bbb.org to look up businesses and charities, submit complaints and customer reviews, and access Business Profiles. Representatives are available to assist businesses and consumers by phone and chat feature on the website M-F: 9:00 am-12:00noon and 1:00pm-4:00pm and information is always available on bbb.org.
Fee
Consumers can file complaints and submit reviews at no charge.
Eligibility
Serves consumers in Adams, Champaign, Coshocton, Delaware, Fairfield, Fayette, Franklin, Hocking, Knox, Licking, Logan, Madison, Marion, Meigs, Morrow, Muskingum, Perry, Pickaway, Ross, Union, and Vinton Counties. For membership, business must have been in service for at least one year and meet and maintain specific accreditation standards.
Service area
Perry County, Ohio
Vinton County, Ohio
Coshocton County, Ohio
Morrow County, Ohio
Champaign County, Ohio
Hocking County, Ohio
Meigs County, Ohio
Pickaway County, Ohio
Marion County, Ohio
Franklin County, Ohio
Muskingum County, Ohio
Ross County, Ohio
Adams County, Ohio
Licking County, Ohio
Logan County, Ohio
Fairfield County, Ohio
Knox County, Ohio
Fayette County, Ohio
Delaware County, Ohio
Union County, Ohio
Madison County, Ohio
Agency info
Better Business Bureau Serving Central Ohio
Serves Central Ohio as a community-based resource, advisor, and partner in business through evaluation and accreditation, education and training.