Responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights. Duties include informing the public of its rights and responsibilities, communicating requirements of the law to the public, assisting taxpayers in complying with laws and regulations and taking necessary enforcement actions. Provided services include account inquiries; adjustments; alien clearances; applications for Taxpayer Assistance Order; basic tax law assistance (January 2-April 15); check, money order, or cash payment assistance; help with preparing Form 2290; individual taxpyer identification numbers and Form W-7; payment arrangements; procedural inquiries; solutions to tax issues; and tax forms (based on availability). Also provides a Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist individuals with navigating the IRS.gov website.

Responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights. Duties include informing the public of its rights and responsibilities, communicating requirements of the law to the public, assisting taxpayers in complying with laws and regulations and taking necessary enforcement actions. Provided services include account inquiries; adjustments; alien clearances; applications for Taxpayer Assistance Order; basic tax law assistance (January 2-April 15); check, money order, or cash payment assistance; help with preparing Form 2290; individual taxpyer identification numbers and Form W-7; payment arrangements; procedural inquiries; solutions to tax issues; and tax forms (based on availability). Also provides a Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist individuals with navigating the IRS.gov website.