State agency responsible for administering and enforcing tax laws and related statutes established by the state. Provides information on and assistance with Ohio state taxes, including income, sales, property and corporate franchise taxes.

Responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights. Duties include informing the public of its rights and responsibilities, communicating requirements of the law to the public, assisting taxpayers in complying with laws and regulations and taking necessary enforcement actions. Provided services include account inquiries; adjustments; alien clearances; applications for Taxpayer Assistance Order; basic tax law assistance (January 2-April 15); check, money order, or cash payment assistance; help with preparing Form 2290; individual taxpyer identification numbers and Form W-7; payment arrangements; procedural inquiries; solutions to tax issues; and tax forms (based on availability). Also provides a Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist individuals with navigating the IRS.gov website.

Taxpayer's Assistance includes information and assistance filling out tax returns and obtaining refunds. Taxpayers can get information on state taxes as well as learn how they can file personal income taxes online and for free through the website.

Responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights. Duties include informing the public of its rights and responsibilities, communicating requirements of the law to the public, assisting taxpayers in complying with laws and regulations and taking necessary enforcement actions. Provided services include account inquiries; adjustments; alien clearances; applications for Taxpayer Assistance Order; basic tax law assistance (January 2-April 15); check, money order, or cash payment assistance; help with preparing Form 2290; individual taxpyer identification numbers and Form W-7; payment arrangements; procedural inquiries; solutions to tax issues; and tax forms (based on availability). Also provides a Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist individuals with navigating the IRS.gov website.

The 211 Economic Impact Payment Helpline has partnered with Code for America's GetYourRefund program to help close the digital divide that prevents individuals from getting their stimulus payment. Individuals can have their EIP paperwork prepared for them by IRS-certified VITA volunteers by going to www.getyourrefund.org/211-stimulus or by calling the 211 Economic Impact Payment Helpline at 844-322-3639. This partnership enables the 5 million Americans who still have to take action to get their stimulus payment to receive needed assistance online or over the phone. Individuals who call the helpline for this service need only to text or email their photo ID to complete the process, allowing families with limited digital access to receive their payment. Interpreters are available to provide assistance in over 120 languages.

Operates a website for those who want to know the status of their tax returns.