Enforces the provisions of Akron's non-discrimination ordinance. Accepts, investigates, and mediates complaints of unlawful discrimination in housing, employment, city contracts, and public accommodations based on age, ancestry, color, creed, disability, familial status, gender identity or expression, marital status, military status, national origin, race (includes hair texture/style), religion, sex, sexual orientation, or source of income (related to real estate transactions).

Enforces state laws about discrimination. Accepts and investigates complaints of discrimination in employment, public accommodations, housing, credit and higher education on the bases of race, color, religion, sex, national origin, disability, age, ancestry or familial status. Offers mediation services for discimination cases.