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Represents interests of 4.5 million residential utility consumers in proceedings before state and federal regulators and in the courts, primarily before the PUCO.

Categories

Public Utility Regulation/Deregulation
Government Consumer Protection Agencies
Energy Information Services
Speakers/Speakers Bureaus
Advocacy
Consumer Education
Assists eligible low-income Ohioans meet the costs of home heating. The amount of annual HEAP benefits depends on federal funding levels, the number of people in the household and total income, primary fuel used to heat the home and disabilities in household. In most cases, the one-time benefit will be a credit applied to the energy bill by the utility company or fuel vendor. Funds are dispatched once per program year (June-May).

Categories

Electric Service Payment Assistance
Energy Information Services
Gas Service Payment Assistance
Heating Fuel Payment Assistance
Percentage of Income Utility Payment Plans
Weatherization Programs
Provides information on billing or other customer service calls. To report an outage 877-468-8243.

Categories

Information Sources
Electric Service Connection/Repair
Energy Information Services
Customer Service Representatives