The Winter Reconnect Order issued each year by the Public Utility Commission of Ohio (PUCO) has a new name. It is now the Special Reconnect Order (SRO). The SRO may be used once per utility (electric and natural gas) from Oct 13, 2025 through April 15, 2026 to reconnect or to avoid disconnection of investor-owned, PUCO-regulated utilities. The SRO allows customers to pay only $175, plus up to $36 for a reconnection fee (if applicable), of what they owe. Any remaining balance is put into a payment arrangement. There are no income restrictions, and the Order may also be used to establish or transfer service. If the SRO is used for both electric and natural gas at the same time, the $175 may be split between the two.

Funds are available to assist with Columbia Gas bills only if the client is in termination or disconnection..

Offers financial assistance to clients for heating assistance as funding is available.

Emergency electric bill assistance is available to avoid a shutoff.

Agape Financial Aid Program offers assistance in a crisis situation to families, on a case by case basis, where a small amount of help can alleviate the immediate need. Electric service payment assistance is offered.

The Winter Reconnect Order issued each year by the Public Utility Commission of Ohio (PUCO) has a new name. It is now the Special Reconnect Order (SRO). The SRO may be used once per utility (electric and natural gas) from Oct 17 through April 14 to reconnect or to avoid disconnection of investor-owned, PUCO-regulated utilities. The SRO allows customers to pay only $175, plus up to $36 for a reconnection fee (if applicable), of what they owe. Any remaining balance is put into a payment arrangement. There are no income restrictions, and the Order may also be used to establish or transfer service. If the SRO is used for both electric and natural gas at the same time, the $175 may be split between the two.

Provides assistance with water, gas, and electric utilities, and provides summer and winter crisis programs for heating and cooling bills.

Provides up to $400 towards heating bill once a year during seasonal dates.

Provides eligible customers with a utility assistance grant applied directly to their AEP Ohio bill. This grant helps limited-income customers maintain or restore their basic electric service.

Includes Winter Crisis Program to prevent utility shutoffs, reconnect service, or replenish fuel supplies. Percentage of Income Payment Plan (PIPP) Plus to establish regular monthly utility payments for regulated utilities customers; and once-per-year Home Energy Assistance Program (HEAP) credits.

Provides services for short-term emergency shelter assistance (motel vouchers), utility assistance (gas, electric, water), food pantry referral, job resources, housing assistance (rent), transportation expense assistance (new job before first paycheck only- within Wood County) and other temporary financial assistance.

Offers a maximum of $300 assistance (per year) in rent, utility bill (electric or gas), and prescriptions. Assistance is on a case-by-case basis and based on availability of funding.

Provides food, gas vouchers, as well as financial aid for evictions and utility shut-offs.

The program is for working poor households with minor children. Client may be eligible if unemployed, disabled or a domestic violence situation exists (must have minor child).

This program is designed to help people age 60 or better, with low income living in Clark county meet one time expenses such as a utility shut off notice or an unanticipated critical expense. Staff also assist with accessing HEAP, and other similar programs. In-home assistance is available for those without means to come into the office.

Program provides financial assistance for people who are unable to pay their utility bills.

The HEAP Winter Crisis Program helps income eligible Ohioans that are threatened with disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The program runs from November 1 until March 31. Ohio households, serviced by a Public Utilities Commission of Ohio-regulated utility, must sign up for the Percentage of Income Payment Plan Plus (PIPP) or another payment plan in order to receive emergency benefits.

Provides financial assistance to help underinsured or unemployed breast cancer patients and their families endure the high costs of breast cancer treatment. Types of funding may include: - Rental or mortgage assistance. - Utilities such as gas, electric, water, and/or phone.

Provides up to $150 in emergency financial assistance with utility bills and deposits. Clients with repeated requests may also be guided in creating a budget or spending assessment.

Provides aid to families in the form of a voucher to buy items or pay for services that are emergencies and non-recurring and which cannot be addressed using existing community resources. Assistance is provided only for items that are essential for the applicant's employment, job training, or education such as: car repairs, car payments, or car insurance payments; car down payment; work clothing and uniforms; and tools and safety equipment. Also will help pay for professional testing/certification and licensing fees, identification materials (driver's license, state identification, birth certificates), driver's education, and other items as deemed appropriate by the agency. Transportation to work provided through the most cost effective means. A budget will need to be completed.

Provides limited financial assistance with up to $150 for rent or up to $75 for utility bills when funds are available.

Provides emergency financial assistance for gas, electric and water. Funding is limited and may not always be available. Clients may receive assistance once every 12 months. This is only available for OHIO EDISON/FIRST ENERGY (Electric), COLUMBIA GAS (Gas) and AQUA WATER (water) bills. We do not assist with any other companies. The utility MUST be in the name of a resident of the household and that person must be able to come and sign the paperwork unless other arrangements are made. All utilities are a once a year benefit, we cannot assist with more than one in a year. Based on availability of funds. For COLUMBIA GAS and OHIO EDISON/FIRST ENERGY: - Must have termination notice - $150 sincere payment effort within 90 days (client can pay that day to meet this requirement) this money cannot come from another agency - Cannot be new service - no deposits or reconnect fees - OHIO EDISON/FIRST ENERGY requires that OHCA be checked first for Ohio Fuel Fund assistance before The Salvation Army funds can be used - COLUMBIA GAS funds are limited and will only assist as a referral from an agency (seniors/extreme circumstances). - Must meet income eligibility guidelines (below 200%) - These funds MUST be the funds of last resort, meaning all amounts over the maximum assistance amount must be paid prior to applying for assistance. AQUA WATER: - Must meet income guidelines, call for further information.

Provides very limited assistance with utility bills (electric, gas, water - generally about $100). Payment goes directly to creditor.

Provides emergency financial assistance for utility disconnections and rent evictions. * Utility assistance up to $175. * Rental assistance is limited. Can possibly assist with one month's back rent. No security deposit assistance available.