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Community UMC's Compassion Office helps Pickaway County resident's with portions of their rent or utility bills once a year. Bring in the bill and the contact information, if more is owed, the additional funds will need to be secured before we release our pledged funds directly to the utility company or rental agency.

211 Pathways

The Home Energy Assistance Program (HEAP) is designed to help eligible low-income Ohioans meet the high costs of home heating. If you are eligible for assistance, the amount of your one-time HEAP benefit will depend on Federal funding levels :

• How many people live with you

- Total household income - The primary fuel you use to heat your home In most cases, the one-time benefit will be a credit applied to your energy bill by your utility company or fuel vendor.

211 Pathways

The Home Energy Assistance Program (HEAP) is a federally funded program designed to help low-income Ohioans with their winter heating bills. The program runs from July 1 to June 30.

211 Pathways

If PRC funding is available, client can apply for assistance with utilities for families with a disconnection notice that are not eligible for HEAP/PIPP. *Assistance through the PRC program can be granted up to $2,000 in a 12-month period when funding allows. The PRC program is not a cash payment and not ongoing financial support.

211 Fairfield

211 Allen County

Offers a heating bill credit to eligible households through the Home Energy Assistance Program (HEAP) one time per year. Assistance is applied directly to the bill for a household's primary heating source. Applications are accepted between July 1st and May 31st.

211 UWGC

Offering limited utility payment assistance when funding is available. We usually exceed our monthly budget after the first week of the month. After that, listen to the voice message to see if assistance is available.

211 Pathways

Homeless Outreach and Case Management, Rapid Re-housing, Emergency Assistance/Basic Needs, First Step Pregnancy Support, Social Work Counseling, HUD housing counseling including Foreclosure Prevention and Pre-purchase education, SSI/SSDI/SOAR Specialist, Prison Re-entry Case Management.

HNNEO 211

The HEAP Winter Crisis Program helps income eligible Ohioans that are threatened with disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The program runs from November 1 until March 31. Ohio households, serviced by a Public Utilities Commission of Ohio-regulated utility, must sign up for the Percentage of Income Payment Plan Plus (PIPP) or another payment plan in order to receive emergency benefits.

211 Pathways

The Winter Reconnect Order issued each year by the Public Utility Commission of Ohio (PUCO) has a new name. It is now the Special Reconnect Order (SRO). The SRO may be used once per utility (electric and natural gas) from Oct 13, 2025 through April 15, 2026 to reconnect or to avoid disconnection of investor-owned, PUCO-regulated utilities. The SRO allows customers to pay only $175, plus up to $36 for a reconnection fee (if applicable), of what they owe. Any remaining balance is put into a payment arrangement. There are no income restrictions, and the Order may also be used to establish or transfer service. If the SRO is used for both electric and natural gas at the same time, the $175 may be split between the two.

211 Pathways

Program provided by Ohio Development Services Agency through LEADS is designed to help qualified households pay for summer cooling. This program applies to electric utilities only and is available from July 1 through Aug. 31 and provides a one-time payment assistance of up to $175. This emergency assistance may be used to keep electricity connected and/or allow for the receipt of a window air-conditioning unit and/or fan.

211 Pathways

The HEAP Winter Crisis Program helps income eligible Ohioans that are threatened with disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The program runs from November 1 until March 31. Ohio households, serviced by a Public Utilities Commission of Ohio-regulated utility, must sign up for the Percentage of Income Payment Plan Plus (PIPP) or another payment plan in order to receive emergency benefits.

211 Pathways

Provides help for utilities.

HNNEO 211

Provides an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income for eligible households. PIPP is available for both AEP and Columbia Gas.

211 Fairfield

The Winter Reconnect Order issued each year by the Public Utility Commission of Ohio (PUCO) has a new name. It is now the Special Reconnect Order (SRO). The SRO may be used once per utility (electric and natural gas) from Oct 13, 2025 through April 15, 2026 to reconnect or to avoid disconnection of investor-owned, PUCO-regulated utilities. The SRO allows customers to pay only $175, plus up to $36 for a reconnection fee (if applicable), of what they owe. Any remaining balance is put into a payment arrangement. There are no income restrictions, and the Order may also be used to establish or transfer service. If the SRO is used for both electric and natural gas at the same time, the $175 may be split between the two.

211 Pathways

Rent, Mortgage, Utilities and Water and Sewage assistance for households impacted by the COVID-19 pandemic; Plumbing Assistance for Minor Plumbing Repairs

HNNEO 211

Program provided by Ohio Development Services Agency is designed to help qualified households pay for summer cooling. This program applies to electric utilities only and is available from July 1 through Sep. 30 and provides one-time payment assistance. This emergency assistance may be used to keep electricity connected and/or allow for the receipt of a window air-conditioning unit and/or fan. Air conditioners or fans may be available to qualifying households if they have not received an a/c unit or fn in the past 3 years. Maximum benefit amount is $350 for PUCO regulated electric companies and $400 for non-PUCO electric suppliers (Co-Op) applied as payment the household's electric bill. The cost of the a/c and/or fan must be factored in and cannot exceed the maximum total benefit after paying the electric bill for these households.

211 Pathways

The Home Energy Assistance Summer Crisis Program (SCP), also known as Summer Cooling, provides a one-time benefit to eligible households with cooling assistance during the summer months. Summer Cooling provides financial assistance to income-eligible households at or below 175% federal poverty level with a one-time payment to their electric bill and /or help to supply them with an air conditioner or fans. The program runs from July 1st to August 31st.

211 Pathways

Provides assistance with home energy bills for low income Ohioans. One-time benefit applied directly to utility bill. Ohio Department of Development website provides online applications, downloadable applications to mail in, and the ability to check on the status of an application. See Lancaster Fairfield Community Action for more information on applying in person or over the phone in Fairfield County.

211 Fairfield

Provide assistance with utilities.

HNNEO 211

211 UWGC

Rent, Mortgage, Utilities and Water and Sewage assistance for households impacted by the COVID-19 pandemic; Plumbing Assistance for Minor Plumbing Repairs

HNNEO 211

Summer Crisis Program provides a one-time benefit to eligible Ohioans with cooling assistance during the summer months. The program typically runs from July - August. This year, due to COVID-19, the program has been extended through September. The focus of the Summer Crisis Program is to provide bill payment assistance for persons 60 years of age and older or those with a certified medical condition.

211 Pathways

Provides up to $150 in assistance with rent or utilities to qualified individuals. Clients may receive assistance once a year.

211 Pathways

211 UWGC