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Handles patients' complaints and concerns.
Assists in answering and resolving complaints regarding any aspect of service in the hospital.
Provides full emergency room service and inpatient hospital care. Units include heart center, rehabilitation, maternity, general medical and surgical, pediatrics, senior adult behavioral health (geriatric psychiatry), intensive care, coronary care, and geriatric care (acute care for the elderly). Supportive services include social work, nutrition, pharmacy, pastoral care, activity therapy, and physical, occupational, patient advocacy and speech therapy.

Categories

Pediatrics
Emergency Room Care
Hospitals
Geriatric Psychiatric Inpatient Units
Hospital Based Patient Advocate Offices
Medical Records
Physician Referrals
Handles patients' complaints and concerns.
Acts as a mediator, investigating and attempting to resolve any concerns regarding MetroHealth, including the main site, satellite locations, nursing facilities, and those representing MetroHealth in the community. All problems will be thoroughly investigated in cooperation with the department involved, and the results will be relayed to, and discussed with, the complaining party.
Assists in answering and resolving complaints regarding any aspect of service in the hospital.
Assists in answering and resolving complaints regarding any aspect of service in the hospital.
Provides Patient Advocates to assist clients of the Veterans Affairs (VA) health system that need help getting care or getting their problems resolved. Clients should first bring suggestions or concerns regarding their to their treatment team (treatment team includes your doctor, nurse, social worker, dietitian, pharmacist, chaplain, therapist and other professionals associated with the client's medical care). If the client does not feel their concerns are not being addressed by their treatment team, they should contact a VA Patient Advocate.

Categories

Veterans
Hospital Based Patient Advocate Offices
Handles patients' complaints and concerns such as quality of health care, communications, billing, facilities etc. Will provide advocacy, information and referral.
Works to resolve any concerns of patients, their families, or those who interact with health center representatives in the community.
Assists in answering and resolving complaints regarding any aspect of service in the hospital.
Provides Patient Advocates to assist clients of the Veterans Affairs (VA) health system that need help getting care or getting their problems resolved. Clients should first bring suggestions or concerns regarding their to their treatment team (treatment team includes your doctor, nurse, social worker, dietitian, pharmacist, chaplain, therapist and other professionals associated with the client's medical care). If the client does not feel their concerns are not being addressed by their treatment team, they should contact a VA Patient Advocate.

Categories

Veterans
Hospital Based Patient Advocate Offices
Assists in answering and resolving complaints regarding any aspect of service in the hospital.
Assists in answering and resolving complaints regarding any aspect of service in the hospital.
Handles patients' complaints and concerns.

Categories

Hospital Based Patient Advocate Offices
Handles patients' complaints and concerns such as quality of health care, communications, billing, facilities etc. Will provide advocacy, information and referral.
Assists in answering and resolving complaints regarding any aspect of service in the hospital.
Provides Patient Advocates to assist clients of the Veterans Affairs (VA) health system that need help getting care or getting their problems resolved. Clients should first bring suggestions or concerns regarding their to their treatment team (treatment team includes your doctor, nurse, social worker, dietitian, pharmacist, chaplain, therapist and other professionals associated with the client's medical care). If the client does not feel their concerns are not being addressed by their treatment team, they should contact a VA Patient Advocate.

Categories

Veterans
Hospital Based Patient Advocate Offices
Assists in answering and resolving complaints regarding any aspect of service in the hospital.
Operates a 190-bed, general medical and surgical hospital for adults and youth. Also offers medical record information, patient advocacy and physician referrals. Affiliated with University Hospitals.

Categories

Medical Records
Hospitals
Physician Referrals
Hospital Based Patient Advocate Offices
Handles complaints and concerns about the hospital and/or the care received. Works to help patients resolve issues through advocacy and by making appropriate referrals.
Handles patients' complaints and concerns.
Provides an advocate within the hospital who will gather information and speak for individuals with the goal of resolving complaints regarding the services of hospital physicians. Will also make "courtesy calls" to the offices of physicians who practice in the hospital but whose offices are outside the hospital.
Handles patients' complaints and concerns.