Provides outreach and case management services to Latino families in Lake County through bilingual staff. Offers translation and interpretation for social service interventions, medical appointments and other issues.

Provides family support and individual support services using ASL (not an interpreter). These services are available for consumers who are deaf or hard of hearing. Providers are familiar with the deaf culture and the deaf community and able to provide support without language or cultural barriers. Call for appointment. Some services available on walk in basis. Public Video phone available.

Provides social services to families and individuals experiencing barriers with accessing public benefits and community resources. Services include (but are not limited to) public benefit application assistance, resource education, referrals to access community resources, and replacement of vital documents.

Provides American Sign Language (ASL) interpreting in community, educational, legal, medical, and workplace settings for individuals who are deaf or hard of hearing. Also offers a free public video phone.

Offers non-credit certificate program in community interpretation, focusing on preparing individuals already fluent in Spanish for assignments as translators with Lake County social service agencies. Also works with businesses that employ people from foreign countries. Also designs language programs that address employee safety and other workplace issues.

Computer assisted device that allows for two-way communication between the captionist and the individual. The consumer can participate in a communication without speaking for themselves via the C-Print by sending a message to the captionist/interpreter who can then voice the question to the other participants.

Video Relay Service allows deaf and hard-of-hearing individuals to make and receive phone calls from a hearing person. Provides a free videophone.

Provides home-based language development and families support; advocacy, deaf mentoring, education/information related to deafness, communication modalities, and information related to assistive listening devices and referral services for children (ages 0-3 and their families) that have been diagnosed with hearing loss. Call for more information.

Allows people who are deaf, hard of hearing or have speech impairments to communicate through a communications assistant with people who use a standard telephone and vice versa. The communications assistant relays TTY (text telephone or telecommunications device for deaf and hard of hearing individuals) input to the telephone user and types that person's response back to the TTY user. Two options when using a telephone relay service are voice carry-over (VCO) and hearing carry-over (HCO). VCO allows a person with a hearing impairment to speak directly to the other party and then read the response typed by a communications assistant. HCO allows a person with a speech impairment to hear the other party and relay the TTY response back to the telephone user through the communications assistant. The service allows individuals with communication disorders to communicate with all telephone users. Telecommunication relay services can be reached by dialing 711.

Acts as a resource of assistive technology and devices for people with vision impairment in southwest Ohio.

Captioned telephone service for persons who are hearing impaired. Uses voice recognition technology to display captions of the conversation on the telephone screen, allowing users to hear and read everything the person on the other line says.

Enables persons with communication disabilities to use a personal computer, laptop computer, or mobile device and the Internet to make calls to hearing persons. Calls can also be relayed between a deaf/hard of hearing person and a hearing person. All calls are confidential. Only for calls made in the U.S.

Provides a variety of services to deaf and hard-of-hearing individuals and their families which enhances integration in to their local communities. The services include: advocacy, support services, case management, interpreting services, captioning services, information and referral, public awareness programs, sign choir, and sign language classes for families and community. Individuals and their families may be referred to deaf services by any community agency or individual, or may contact deaf services themselves.

Provides full telephone accessibility to people who are deaf, deaf-blind, hard-of-hearing or speech-disabled. Specially trained Communication Assistants (CA's) process relay calls and stay on the line to relay conversations electronically, over a Text Telephone (TTY) or, in some cases, verbally to hearing parties. ORS is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on their length. This valuable communications tool gives all individuals who are deaf, deaf-blind, hard-of-hearing or speech-disabled the opportunity to make personal and business calls just like any other telephone user. Both TTY and voice users may initiate calls through ORS. Also provides Spanish TTY services.

C-Print is a computer based "speech to print" transcription system used as a support service option for deaf and hard of hearing individuals. C-Print is most popular in the educational environment, however; it can also be used in business meetings, and seminars. A typist, called a C-Print captionist, types the lecture or meeting content into a laptop computer. The typed information appears on the consumer's laptop simultaneously, so the consumer can follow along during the class or meeting. There notes may then be e-mailed to the consumer for review. In addition to C-Print, other Speech-to-text programs can be used in order to provide captioning services on site or remotely.

Interpreter Services Department works hard to provide linguistic support to clients. Our department includes 272 interpreters speaking 74 languages from numerous countries. Our Services Include: -Availability 24/7 -In-person, video, and telephonic services -Interpreter and translator recruitment and training - Providing interpreters and translators -Training to services providers on various topics -Guidance on how to work with interpreters

Voice carry-over allows deaf and hard-of-hearing individuals to use their own voice to speak directly to hearing callers.

Provides a Language Bank that offers translating and interpreting services for approximately 70 different languages. Services offered for both emergency and non-emergency situations.

Provides document translation for non-profit organizations.

Provides sign language interpreters, case management, advocacy, and provides information and referrals to individuals with a hearing loss, are Deaf, Hard of Hearing, or DeafBlind. Offers sign language classes.

Provides information and referral, peer support, advocacy, and independent living skills to persons with disabilities. Provide Braille transcription and lessons. Recreational activities (Game Day, Computer class, ILS and Peer Support Classes, and Consumer Advocacy Team). Linking guidance available for consumers seeking nursing home and youth transition.

Interpreting services are available from hourly, daily or ongoing appointments to individuals with hearing loss in need of sign language, manual and tactile communication. Services are available 24/7 365 days per week. Foreign language translation services are available in Central Ohio. Video interpretation also available.

Provides interpretation and translation services over the phone.

Provides American Sign Language (ASL) interpreting in community, educational, legal, medical, and workplace settings for individuals who are deaf or hard of hearing. Also offers a free public video phone.

Provides sign language interpretation for a variety of activities, including religious activities such as weddings, funerals, baptism, marriage preparation, and religious instruction. Offers a class in very basic, conversational American Sign Language (ASL).