CapTel users make calls just as if they were dialing a traditional phone. CapTel uses voice recognition technology to display captions of the conversation on the telephone screen, allowing users to hear and read everything the person on the other line says! 24-hour-a-day service is offered at no cost to callers. Users are responsible for their long distance charges.

C-Print is a computer based "speech to print" transcription system used as a support service option for deaf and hard of hearing individuals. C-Print is most popular in the educational environment, however; it can also be used in business meetings, and seminars. A typist, called a C-Print captionist, types the lecture or meeting content into a laptop computer. The typed information appears on the consumer's laptop simultaneously, so the consumer can follow along during the class or meeting. There notes may then be e-mailed to the consumer for review. In addition to C-Print, other Speech-to-text programs can be used in order to provide captioning services on site or remotely.