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Allows consumers who are current on their payments to use a payment plan that distributes the cost of winter heating bills more evenly throughout the year. Consumers who are not current on their payments and have a past due balance can sign up year-round for the one-sixth extended payment plan, which allows them to pay the regular monthly due amount, plus just one-sixth of the past due amount each month. The past due balance is paid off within six months. Similar one-third and one-ninth extended payment plan is also offered during the heating season only.

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Percentage of Income Utility Payment Plans
Provides low-income residents opportunity to set up reduced rate payment plans with their utility company.
Provides an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income for eligible households. PIPP is available for both AEP and Columbia Gas.

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Utility Service Payment Assistance
Percentage of Income Utility Payment Plans

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Gas Service Payment Assistance
Electric Service Payment Assistance
Percentage of Income Utility Payment Plans
Water Service Payment Assistance
Rent Payment Assistance

Determines eligibility and completes enrollment for the Percentage of Income Payment Plan Plus (PIPP) program. PIPP is a year round payment plan that offers households affordable monthly percentage of income payments that help maintain electric services. Each time a household makes their PIPP payment on time and in full, the household will receive a credit towards old electric utility debt and prevent new utility debt from occurring.

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Percentage of Income Utility Payment Plans
Provides information about the Percentage of Income Payment Plan (PIPP). Service includes a PIPP program success booklet, help with understanding PIPP and Graduate PIPP, and education about reverification. Staff is on site to educate. PIPP is transitioning to OH|ID this calendar year - will also be helping clients needing assistance with that transition.

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Certificates/Forms Assistance
Percentage of Income Utility Payment Plans
Offers a program that makes monthly payments more affordable on a year-round basis for customers of regulated electric and/or gas service providers. Offers incentive credit and an arrearage credit when PIPP Plus payments are made on-time and in-full: - Incentive Credit: Each time the client pays their required monthly payment on-time and in-full, the client no longer owes the rest of that month's billed amount (otherwise, this amount is added to the client's arrearages). - Arrearage Credit: Provides a 1/24 credit toward any old debt when payments are made on-time and in-full (if the client makes full, on-time payments for 24 straight months, then all of the arrearages will be eliminated).

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Electric Service Payment Assistance
Percentage of Income Utility Payment Plans
Gas Service Payment Assistance
Customer Service Center for AEP customers. Answers questions regarding service, billing, account information or if a person needs to report service problems. Can assist in setting up new service, changing name and/or address or transferring service. Provides information on various budget plans offerered by AEP including the one-third and one-sixth payment schedules. Also offers information on military family extended payment program.

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Electric Service Connection/Repair
Electric Service Providers
Utility Budget Billing
PIPP Plus is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income. Individuals and/or /families participating in PIPP Plus are also eligible for assistance through the Electric Partnership Program to improve electric efficiency of low-income households and the Universal Service Fund.
Offers a program that makes monthly payments more affordable on a year-round basis for customers of regulated electric and/or gas service providers. Offers incentive credit and an arrearage credit when PIPP Plus payments are made on-time and in-full: - Incentive Credit: Each time the client pays their required monthly payment on-time and in-full, the client no longer owes the rest of that month's billed amount (otherwise, this amount is added to the client's arrearages). - Arrearage Credit: Provides a 1/24 credit toward any old debt when payments are made on-time and in-full (if the client makes full, on-time payments for 24 straight months, then all of the arrearages will be eliminated).

Categories

Gas Service Payment Assistance
Percentage of Income Utility Payment Plans
Electric Service Payment Assistance
Provides PIPP Enrollment and Recertification program, a year round payment plan that offers households' affordable monthly percentage payments that help maintain services. Each time a household makes their PIPP Plus payment on time and in full, the household will receive a credit towards old utility debt and prevent new utility debt from occurring.

Categories

Percentage of Income Utility Payment Plans
Provides an income-based payment program for eligible gas and electric customers to maintain service. Customers who pay their monthly PIPP Plus payment on time (payment received before next bill is issued) and in full will receive two credits: one forgiving the rest of that monthly bill (incentive credit) and the second forgiving 1/24th of any balance they owed prior to enrolling in PIPP (arrearage credit). If the client makes full, on-time payments for 24 straight months, all of the arrearages will be eliminated. MISSED PAYMENTS: Gas customers have one billing cycle (30 days) from their anniversary date to make up any missed payments before being removed from the program. Electric customers may be dropped if they miss two consecutive payments. Any missed (or late) payments will result in the loss of that month's credits(No fees are assessed for late payments). NOTE: The entire bill balance will become due if dropped from the program. To be re-enrolled the client must make up all missed payments that is owed from the point of removal from PIPP Plus. In addition, must pay the bills for the current monthly service for those months not enrolled in PIPP Plus. Being dropped from the PIPP Plus program is independent of any action the utility company takes to disconnect service. Customers may ask to be removed from the PIPP Plus program at any time.
Assists with gas and electric service by setting up payment plans based on household income.

Categories

Percentage of Income Utility Payment Plans
Electric Service Payment Assistance
Gas Service Payment Assistance
Offers a program that makes monthly payments more affordable on a year-round basis for customers of regulated electric and/or gas service providers. Offers incentive credit and an arrearage credit when PIPP Plus payments are made on-time and in-full: - Incentive Credit: Each time the client pays their required monthly payment on-time and in-full, the client no longer owes the rest of that month's billed amount (otherwise, this amount is added to the client's arrearages). - Arrearage Credit: Provides a 1/24 credit toward any old debt when payments are made on-time and in-full (if the client makes full, on-time payments for 24 straight months, then all of the arrearages will be eliminated).

Categories

Gas Service Payment Assistance
Percentage of Income Utility Payment Plans
Electric Service Payment Assistance
Offers a levelized payment plan under which the utility predicts what future bills will be for a customer based on the prior year's bills and anticipated changes going forward. Offers budget billing plans which are intended to level out swings in utility bills due to seasonal changes in customer consumption and do not affect overall utility charges.

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Utility Budget Billing

Allows customers to estimate and spread electric usage charges throughout the year to have more predictable monthly bills. Enrolled customers will be billed the same amount each month regardless of actual electricity usage. Once a year, a "settle up" will occur, with the issuance of a bill credit or balance due.

Greater Cincinnati Water Works offers PromisePay to enrollment in payment plans for your outstanding balances. Customers are responsible for paying monthly installment to PromisePay in additional to paying current charges to GCWW.

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Utility Arrearage Payment Plans
Percentage of Income Payment Plus (PIPP) Plan is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income.

Categories

Percentage of Income Utility Payment Plans
PIPP Plus is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income. If the client heats with gas or electric, they pay six percent of their monthly household income. If they heat and cool with electricity, they pay ten percent of their monthly household income.

Categories

Percentage of Income Utility Payment Plans
Provides an income-based payment program for eligible gas and electric customers to maintain service. Customers who pay their monthly PIPP Plus payment on time (payment received before next bill is issued) and in full will receive two (2) credits: one (1) forgiving the rest of that monthly bill (incentive credit) and the second forgiving 1/24th of any balance they owed prior to enrolling in PIPP (arrearage credit). If the client makes full, on-time payments for 24 straight months, all of the arrearages will be eliminated. - Missed Payments: Gas customers have one billing cycle (30 days) from their anniversary date to make up any missed payments before being removed from the program. Electric customers may be dropped if they miss two (2) consecutive payments. Any missed (or late) payments will result in the loss of that month's credits (No fees are assessed for late payments). - NOTE: The entire bill balance will become due if dropped from the program. To be re-enrolled the client must make up all missed payments that is owed from the point of removal from PIPP Plus. In addition, must pay the bills for the current monthly service for those months not enrolled in PIPP Plus. Being dropped from the PIPP Plus program is independent of any action the utility company takes to disconnect service. Customers may ask to be removed from the PIPP Plus program at any time.

Categories

Gas Service Payment Assistance
Percentage of Income Utility Payment Plans
Electric Service Payment Assistance
PIPP Plus is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income. If the client heats with gas or electric, they pay six percent of their monthly household income. If they heat and cool with electricity, they pay ten percent of their monthly household income.

Categories

Percentage of Income Utility Payment Plans
PIPP Plus is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income. Individuals and/or /families participating in PIPP Plus are also eligible for assistance through the Electric Partnership Program to improve electric efficiency of low-income households and the Universal Service Fund.

Categories

Percentage of Income Utility Payment Plans
PIPP Plus is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income. Individuals and/or /families participating in PIPP Plus are also eligible for assistance through the Electric Partnership Program to improve electric efficiency of low-income households and the Universal Service Fund.

Categories

Percentage of Income Utility Payment Plans
12 month plan to assist customers with paying remaining balance on utility bill.

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Utility Arrearage Payment Plans