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Collects and reports information about businesses to help consumers make informed decisions. Acts as a neutral third party to help settle disputes between consumers and businesses using conciliation, mediation and arbitration services. Offers general advice and business information to consumers and issue alerts and tips on current marketplace issues. Offers accreditation for businesses.
Provides current information on businesses and consumer laws. Monitoring and fostering of ethical selling and advertising practices. Provides conciliation, mediation and arbitration for marketplace disputes between customers and businesses.
Provide objective information on businesses and charities to help individuals make informed decisions. Also provides consumer complaints services and investigates allegations of consumer related scams.
BBB provides speakers, materials and programs to the general public, seniors, students, consumers, businesses and charities on a variety of topics including fraud, identity theft prevention, keeping children safe online and building better businesses. BBB's Center for Character Ethics also offers evaluation, education and recognition opportunities for businesses and nonprofits as well as student scholarship opportunities.
Provides consumer education on a variety of market place topics such as, but not limited to, identity theft, common scheme and scams, BBB services and scams against senior.
Provides education on credit, cell phones, contractual agreements, identity theft and basic finances such as budgeting and saving.
This Agency helps to resolve and report local customer reviews (positive, neutral or negative), and complaints, between consumers and businesses and between businesses regarding customer service, repair, delivery, advertising, selling, service, products, guarantee-warranty, refund-exchanges, contracts, billing-collection, and charitable solicitation fundraising. Helps resolve complaints about new car complaints auto and manufacturers through AutoLine. Customer Reviews and Complaints may be filed against BBB Accredited Businesses and Non-Accredited Businesses. BBB does not provide legal counsel or process complaints against the government or involving employment disputes. We also offer BBB Scam Tracker to view and report scams. We have staff members available to provide speakers on a number of topics.

Categories

Better Business Bureaus
General Consumer Complaints
Helps consumers find and recommend businesses, brands, and charities that are trustworthy. Provides business reliability reports that include consumer experiences, licensing, business background and management. Charity wise giving reports provide information on programs, financials, fundraising and governance at no cost on businesses and charities that are BBB accredited, and those that have not been evaluated. Offers a free online quote service that automatically emails requests to BBB Accredited Businesses regarding the type of business requested.

Categories

Consumer Action Groups
Better Business Bureaus
Provides current information on businesses and consumer laws. Monitoring and fostering of ethical selling and advertising practices. Provides conciliation, mediation and arbitration for marketplace disputes between customers and businesses.
BBB maintains Business Profiles for businesses and nonprofit across North America. BBB takes complaints and customer reviews for BBB Accredited Businesses and non-Accredited Businesses. Complaints deal with consumer issues regarding products or services and customer reviews pertain to an interaction or transaction with organizations. BBB asks all businesses to respond to complaints and reviews, and to address any issue(s) stated.

Categories

Consumer Education
Better Business Bureaus
Consumer Fraud Reporting
Insurance Complaints
Contest/Sweepstakes/Lottery Complaints
Home Improvement/Repair Complaints
Fraud Prevention
Consumer Issues
General Consumer Complaints
Check Seller/Casher Complaints
Advertising Complaints
Offers national and local consumer services online and in-person. Sets standards for ethical business behavior and monitors compliance; helps consumers identify trustworthy businesses, evaluates advertisements, evaluates the practices of charities, coach businesses on ethical behavior.

Categories

Better Business Bureaus
Charitable Organization Complaints
The Better Business Bureau is the preeminent source of information concerning the reliability of businesses in the Miami Valley. The Bureau is a clearinghouse of information regarding accountability and legitimacy of local non-profits, monitors advertising for truth and accuracy and provides dispute resolution services. The BBB provides mediation and binding arbitration services for consumer to business and business to business disputes.
Provide objective information on businesses and charities to help individuals make informed decisions. Also provides consumer complaints services and investigates allegations of consumer related scams.
In partnership with the AAF-Dayton, a group of volunteer professionals provide consumer and business education about advertising and promotes advertising self regulation.
Provides companies' business reviews, requests reports on charities, lists of accredited businesses in specific industries, assistance with complaints with businesses and order brochures on a variety of markeplace issues.
Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.
Provides comprehensive reports (including evaluation and accreditation) of charities. Maintains lists of BBB Accredited Charities by industry. Hears complaints dealing with consumer issues with a business and/or their products or services. Handles complaints against doctors or attorneys only in relation to billing issues. Provides recorded and printed information about consumer topics. Offers accreditation for businesses. Assists with concerns about charity donations.

Categories

Check Seller/Casher Complaints
Home Improvement/Repair Complaints
Consumer Fraud Reporting
Debt Consolidation Service Complaints
Contest/Sweepstakes/Lottery Complaints
Consumer Issues
Advertising Complaints
Better Business Bureaus
Fraud Prevention
Consumer Education
Insurance Complaints
Charitable Organization Complaints
General Consumer Complaints
The Better Business Bureau is the preeminent source of information concerning the reliability of businesses in the Miami Valley. The Bureau is a clearinghouse of information regarding accountability and legitimacy of local non-profits, monitors advertising for truth and accuracy and provides dispute resolution services. The BBB provides mediation and binding arbitration services for consumer to business and business to business disputes.

Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.

Categories

Home Improvement/Repair Complaints
Advertising Complaints
Hospital Complaints
Outpatient Clinic Complaints
Insurance Complaints
Hospice Complaints
Check Seller/Casher Complaints
Contest/Sweepstakes/Lottery Complaints
Charitable Organization Complaints
Consumer Education
Bank/Savings and Loans Complaints
Child Care Complaints
General Consumer Complaints
Better Business Bureaus
Nursing Facility Complaints
Adult Residential Facility Complaints
Fraud Prevention
Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

Categories

Fraud Prevention
Consumer Education
Insurance Complaints
Hospice Complaints
Hospital Complaints
Child Care Complaints
Better Business Bureaus
Home Improvement/Repair Complaints
Charitable Organization Complaints
Consumer Fraud Reporting
General Consumer Complaints
Consumer Issues
Nursing Facility Complaints
Adult Residential Facility Complaints
Contest/Sweepstakes/Lottery Complaints
Check Seller/Casher Complaints
Advertising Complaints
Bank/Savings and Loans Complaints
Outpatient Clinic Complaints
Provides information to help consumers and businesses make informed purchasing decisions and avoid costly scams and frauds. Helps resolve buyer/seller complaints against businesses by means of conciliation, mediation and arbitration. Reviews advertising claims, online business practices and charitable solicitations.

Categories

General Consumer Complaints
Advertising Complaints
Better Business Bureaus