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4200 E 5th Ave., 2nd Flr., Columbus, OH 43219
Listens and independently investigates concerns from families and youth directly impacted by Ohio's children services system. As an independent investigator, an Ombudsman does not provide legal advice or operate as an adversarial agent working on behalf of any one party to a reported conflict. In some cases, a specialist may refer the client to a contact that handles specific issues concerning services in a specific county.
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211 Cleveland
What's Here
1701 Patricia Mccollum Way, Cincinnati, OH 45237
Office of Client Rights receives complaints and/or inquiries from individuals, families, and the community to improve the services provided. The office acts as a separate and distinct office and can answer questions and help faciliate resolution of complaints.
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211 UWGC
30 East Broad Street, Suite 2940, Columbus, OH 43215
Provides assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by state agencies or officials in the executive branch of government. Addresses complaints within the governor, governor's cabinet and staff, state agencies, departments, boards, commissions, and any individual appointed, employed, or controlled under the authority of the governor.
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211 UWGC
30 East Broad Street, 32nd Floor, Columbus, OH 43215
The office investigates and resolves concerns and complaints submitted by or on behalf of children and families involved with public children services agencies, Title IV-E agencies, or private provider agencies.
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LSS 211 Central Ohio
10653 Techwoods Circle, Suite 102, Montgomery, OH 45242
Accepts reports of fraud in Ohio governmental bodies.
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211 UWGC
1801 Superior Ave., Ste. 400, Cleveland, OH 44114
Accepts and complaints and appeals regarding the following Ohio Department of Development programs: HEAP, PIPP Plus, Winter Crisis, and Summer Crisis.
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211 Cleveland
11 West Monument Avenue, Suite 606, Dayton, OH 45402
Assist with nvestigation complaints from Montgomery County citizens about all government agencies. Provides information about government services, schools, and social services. Offers information, advice and referral services for all levels of government.
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HelpLink 211 Dayton
1641 Payne Ave., Rm 520, Cleveland, OH 44114
Accepts complaints concerning agency services (OWF, Food Stamps, Medicaid, etc.) to help individuals obtain a fair resolution to their concerns.
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211 Cleveland
615 Superior Ave. Nw, 12th Flr. Lausche Building, Cleveland, OH 44113
Accepts reports of fraud, theft, and other incidents of misusing public funds involving elected officials or any public employee in local, county, or state government, and enters them into a centralized statewide incident and investigation management system. Investigates fraud and illegal acts that may affect government resources and assists in the prosecution of subsequent cases.
Maintains a public log of fraud reported through the Ohio Fraud Report System. It includes the date of the report, the entity complained of, the nature of the complaint, and the status of the review of the complaint.
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211 Cleveland
209 Saint Sinclair Street, Frankfort, KY 40599
Accepts complaints about issues which relate to the activities, actions, or lack of action by the Kentucky Cabinet for Health and Family Services. Conducts objective, neutral, and independent reviews of complaints; offers remedies when complaints are substantiated; and uses information from the complaints and investigations to identify and resolve problems within the agency.
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211 UWGC
30 E Broad St., 31st Flr., Columbus, OH 43215
Provides a means by which individuals may request a state hearing. A state hearing is a meeting with the client, someone from the local agency, and a hearing officer from the Ohio Department of Job and Family Services (ODJFS). The person from the local agency will explain the action it has taken or wants to take on the case. Then the client will have a chance to tell why they think it is wrong. The hearing officer will listen to both sides of the argument, and may ask questions to help bring out all the facts. The hearing officer will review the facts presented at the hearing, and recommend a decision based on whether or not the rules were correctly followed in the case.
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211 Cleveland
Reviews complaints submitted to the Department of Education about issues with federal student loans and/or loan servicers when a borrower feels that the initial response to their complaint is wrong, incomplete, or the problem is otherwise unresolved.
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211 UWGC
631 Wagner Ave., Greenville, OH 45331
Provides a complaint process for clients who feel that there may have been a mistake on their case. The first step is to contact the caseworker in question, or their supervisor. If the client is not satisfied with the result, a state hearing may be requested. The state hearing is a meeting with the client, an agency representative, and a hearing officer from the Ohio Department of Job and Family Services. The hearing officer will hear information from the client and the agency and make a decision to resolve the issue.
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211 Cleveland
12611 Ravenwood Dr., Ste. 150, Chardon, OH 44024
Provides a complaint process for clients who feel that there may have been a mistake on their case. The first step is to contact the caseworker or their supervisor. If the client is not satisfied with the result, a state hearing may be requested. The state hearing is a meeting with the client, an agency representative, and a hearing officer from the Ohio Department of Job and Family Services. The hearing officer will hear information from the client and the agency and make a decision to resolve the issue.
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211 Cleveland
11 W Monument Ave., Ste. 606, Dayton, OH 45402
Accepts and investigates complaints about the MyCare Ohio program. Provides information regarding rights and benefits to members, families and providers within the service delivery system. Investigates and attempts to resolve complaints regarding program enrollees.
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211 Cleveland
11 West Monument Avenue, Suite 606, Dayton, OH 45402
Avocates for residents of long term care facilities. Assists nursing home and group home residents with asserting their rights and with problems concerning Medicare, Medicaid, and social security. Handles complaints of long term care services provided in home and community settings. Promotes volunteer visitation and advocacy services.
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HelpLink 211 Dayton
What's Here
2079 E 9th St., 6th Fl., Cleveland, OH 44115
Accepts reports of waste, fraud, theft, and other incidents of misusing public funds or suspected breaches of ethics involving elected officials or employees in eligible government agencies. Investigates and reports findings to entities who have authority to act on information reported by this agency. Issues reports and may recommend changes in county rules if investigations uncover problems system-wide. This is not a law enforcement agency.
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211 Cleveland
30 E Broad St, 32nd Fl, Columbus, OH 43215
The Ohio Youth and Family Ombudsman reviews youth, family, and community complaints and concerns, while attempting to resolve the issues. They cannot investigate claims of abuse or neglect or respond to emergencies.
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HelpLine211 Delaware OH
88 E Broad St., 5th Flr., Columbus, OH 43215
Accepts reports of fraud, theft, and other incidents of misusing public funds involving elected officials or any public employee in local, county, or state government, and enters them into a centralized statewide incident and investigation management system. Investigates fraud and illegal acts that may affect government resources and assists in the prosecution of subsequent cases.
Maintains a public log of fraud reported through the Ohio Fraud Report System. It includes the date of the report, the entity complained of, the nature of the complaint, and the status of the review of the complaint.
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211 Cleveland
30 East Broad Street, 32nd Floor, Columbus, OH 43215
Provides Youth and Family Ombudsman. This is a person whose role is to listen to any concerns from youth, young adults, or other adults involved in the children services system. The Ombudsman is independent and neutral; they do not work for a children services agency, title IV-E court, residential facility, or foster care agency. The Ombudsman is there to help resolve concerns. The Ombudsman can listen to concerns about placement, care, services, review the situation, look at documentation, or speak to others to help reach a solution.
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211 UWGC
30 West Spring Street, Columbus, OH 43215-2256
Call the Ombudsman's office when you have exhausted all other resources or more information is needed and you don’t know where to turn. You may also contact them if you aren’t satisfied with BWC or IC services, and you have an emergency that requires immediate action. When you call, please have your BWC claim/policy number or your Social Security number available.
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211 Pathways
100 Lockville Road, Pickerington, OH 43147
Contact the Mayor's office with concerns or questions pertaining to the City of Pickerington.
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211 Fairfield
104 East Main Street, Lancaster, OH 43130
Contact the Mayor's office with concerns or questions pertaining to the City of Lancaster.
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211 Fairfield
77 South High Street, 30th Floor Riffe Center, Columbus, OH 43215-6117
This office will investigate and resolve concerns made by or on behalf of children and families involved with public children services agencies, Title IV-E agencies, or private provider agencies that administer or oversee foster care or placement services for the children services system. The office will ensure the independent and impartial review of youth, family, and community complaints or concerns.
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211 Pathways
7232 East Main Street, Reynoldsburg, OH 43068
Contact the Mayor's office with concerns or questions pertaining to the City of Reynoldsburg.
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211 Fairfield