Provides the opportunity to set up a checking account with no monthly service charges, no overdraft fees and no minimum balance. Provides a debit card to use for purchases. Banking is through Fifth Third bank.

Provides a 24 hour mental health and substance use disorder crisis line.

Until SNAP Benefits are resumed, ACEMS Union will provide free hot meals every Monday at 4 locations.

Provides an 18-month program those whose Supplemental Nutrition Assistance Program (SNAP) or Child Care benefits decreased or were discontinued due to higher employment income. Participants receive personalized coaching with a Success Coach at least once per week (in person, virtually, phone, text). Financial counseling, budgeting, and career counseling to plan for long-term higher earnings are provided.

Employment related work supports are designed to assist low-income families maintain their employment, increasing family stability. Services available include: Rent, Utilities, Transportation expenses, Employment licensing fees, Work clothes/uniforms, Work tools/equipment.

Provides transportation services for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides 15 round-trip visits (30 one-way trips) for each member per calendar year to any network provider. Medical appointments include trips to a doctor, provider, clinic, hospital, therapy or behavioral health appointment. Unlimited rides for pregnancy and well-child visits. Immediately following a medical appointment, provider will cover trips to the pharmacy to pick up a prescription. These trips are limited to provide transportation to and from any WIC or County Department of Job & Family Services (CDJFS) re-determination appointment, as an additional service.

Provides a choice food pantry - the pantry will offer a shopping experience similar to that of a grocery store. Food Bank staff will be available to help individuals apply for SNAP. Provides Thanksgiving food items, this may include a turkey. Can also access services from the following community agencies: Benjamin Rose, CHN Housing Partners, College Now, Cuyahoga Community College, Cuyahoga County Department of Health and Human Services, Family Connections, Legal Aid Society of Cleveland, MAGNET, MetroHealth Clinic, Ohio Means Jobs, Shoes and Clothes for Kids, The Diaper Bank of Greater Cleveland, Towards Employment, United Way's 211 service.

Provides assistance with transportation to food resources. Covers trips to food pantries and trips to pick up groceries from stores where members have placed an order. Program offers up to 5 round trip visits (10 one way trips) per member.

Offers bus and rapid transit services providing downtown trolleys service, rail service, and Park-N-Ride lots. Regular and discount bus passes and farecards are available. Daily Pass, 7-day, and monthly passes are available. 5- ride also available. Provides free rides on election day.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Provides a 24-hour nurse advice line staffed by a registered nurse as part of Medicaid and Medicare/Medicaid managed health care plans in Ohio through a contract with the Ohio Department of Job and Family Services.

Provides a free online database with detailed information about Medicare-certified providers and compares care quality for nursing homes, doctors, hospitals, hospice centers, home health agencies, and more.

Employment related work supports are designed to assist low-income families maintain their employment, increasing family stability. Services available include: Rent, Utilities, Transportation expenses, Employment licensing fees, Work clothes/uniforms, Work tools/equipment.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Call to get help with your Medicare questions; order quality and other information on Medicare health plans; listen to recorded questions and answers on topics such as Medicare health plan choices; order Medicare publications. (Some are available in large print, Spanish, audio-tape, and Braille.) Important Notes About 1-800-MEDICARE: You can hear a recording with answers to frequently asked questions, and can order publications 24 hours a day, 7 days a week You can talk with a customer service representative 24 hours a day, seven days per week; If you are hearing impaired or speech impaired, call the TTY/TDD line toll-free at 1-877-486-2048; This number is for the hearing and speech impaired. TTY (also known as TeleTypewriter) is a terminal used for two-way text conversation over a telephone line. It is the primary tool used by deaf people (and some hard of hearing people) for telephone conversation. TDD (also known as Telecommunications Device for the Deaf) is a smaller unit used for two-way text conversation.

Round trip coverage for covered services 30+ miles away. Offers up to 30 round-trip visits (60 one-way trips) per member per 12- month period to covered healthcare/dental appointments, WIC appointments, and redetermination appointments with a county caseworker.

Provides information and referral services for topics related to disability and benefits. Users can search by category to find information on government services related to benefits, civil rights, community life, education, emergency preparedness, employment, health, housing, technology and transportation.

Provides a managed health care insurance plan that provides participants with a network of health providers that participants agree to use for all needed health services including doctors, hospitals and pharmacies. Plan may offer incentives and additional services to increase participants' use of preventive health care. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.Organization provides the opportunity to file a complaint against providers or the plan.

Provides sessions for food stamp recipients and low income individuals/families on acquiring knowledge, skills, attitudes and behavior change necessary to maximize food dollars and achieve nutritionally sound diets.

Pays for prescriptionswith no copay at local pharmacies as well as items such as: insulin, needles and syringes, birth control, coated aspirin for arthritis, iron pills and chewable vitamins.

Provides a managed health care insurance plan that provides participants with a network of health providers that participants agree to use for all needed health services including doctors, hospitals and pharmacies. Plan offers incentives and additional services to increase participants' use of preventive health care. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members. Organization provides the opportunity to file a complaint against providers or the plan.

Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

Provides a managed health care insurance plan that provides participants with a network of health providers that participants agree to use for all needed health services including doctors, hospitals and pharmacies. Plan may offer incentives and additional services to increase participants' use of preventive health care. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members. Organization provides the opportunity to file a complaint against providers or the plan.

Assists applicants with navigating the Supplemental Nutrition Assistance Program (SNAP) process. Provides training , information review, and pre-screening. Will also assist with screening for other state benefits or local programs.