Provides 30 one-way rides to medical appointments and other needed non-emergency services. Rides are available to dental and vision appointments; pharmacies; Women, Infants and Children (WIC) visits; county benefit offices for redetermination. May also provide mileage reimbursement for those who prefer to drive themselves.

Accepts allegations of fraud, waste, mismanagement or abuse concerning programs of the department. Programs include Medicare, Medicaid, Head Start, Services for Native Americans, health care equipment providers, institutional health caregivers, and grant and contracts. Also accepts reports of suspected crimes by federal department employees or contractors.

Offers a program that pays the cost of care for eligible Medicaid individuals in an Ohio Department on Aging approved assisted living facility.

Provides transportation to non medical services. Members may access up to 15 round trip or 30 one-way trips (less than 30 miles from the member’s home) including trips to the grocery store, food pantries, WIC and SNAP appointments, County Dept. of Job and Family Services redeterminations, childbirth classes, and more.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Provides the opportunity to set up a checking account with no monthly service charges, no overdraft fees and no minimum balance. Provides a debit card to use for purchases. Banking is through Fifth Third bank.

Round trip coverage for covered services 30+ miles away. Offers up to 30 round-trip visits (60 one-way trips) per member per 12- month period to covered healthcare/dental appointments, WIC appointments, and redetermination appointments with a county caseworker.

Provides a one-time gift card as a reward for completing a high school equivalence program and receiving the certificate that would replace a high school diploma.

Provides bicycles, bike classes, bike repair, and essential bicycling equipment such as helmets, locks, and lights for eligible individuals.

Provides a managed health care insurance plan that provides participants with a network of health providers that participants agree to use for all needed health services including doctors, hospitals and pharmacies. Plan may offer incentives and additional services to increase participants' use of preventive health care. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.Organization provides the opportunity to file a complaint against providers or the plan.

Provides up to 30 one way (or 15 round trip rides) to medical appointments and other needed services. Rides are available to dental and vision appointments; pharmacies; Women, Infants and Children (WIC) visits; county benefit offices for redetermination. An unlimited amount of trips may be provided for certain medical services. May also provide mileage reimbursement for those who prefer to drive themselves.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Offers Non-emergency Transportation (NET) and Ohio Works First (OWF) Cash Assistance-related Transportation.

Provides coordination of prenatal care, delivery, and post partum care. Provides information, education, and support to expectant and new mothers. Goal is to lower any health risks during pregnancy and childbirth. Participants have the option to receive informative texts at stages of developing pregnancy. Helps to find a doctor or nurse midwife. Helps arrange rides to and from prenatal checkups (these rides would count against the client's yearly limit of Medicaid covered rides). Clients are eligible for cash incentives for their participation.

Provides enrollment counseling for MyCare Ohio, Ohio's Integrated Care Delivery System (ICDS) administered by the Ohio Dept of Medicaid. MyCare Ohio is a managed care plan selected by the state of Ohio to coordinate the physical, behavioral and long-term care services for individuals who are eligible for both Medicaid and Medicare. Enrollment is mandatory for people who are 18 or older, reside in Ohio and currently receive services from both Medicaid and Medicare.

Provides meals to plan participants who have been recently discharged from the hospital and who have conditions such as food insecurity and key, chronic medical conditions, including congestive heart failure (CHF), cancer, chronic obstructive pulmonary disease (COPD), diabetes, HIV/AIDS, and end stage renal disease (ESRD), and pregnant and postpartum members with gestational diabetes.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides an allowance of $100 that enables eligible individuals to purchase over-the-counter medical supplies.

Provides assistance with transportation to food resources. Covers up to 15 round trip or 30 one-way trips to food pantries and trips to pick up groceries from stores where members have placed an order. The number of trips is shared with medical transportation. Benefits also include non-medical trips to county job and family service redeterminations, and WIC appointments.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides financial assistance that might enable eligible individuals to participate in the activities of organizations like the Boys & Girls Club.

Handles complaints and investigates issues dealing with suspected Medicaid fraud by providers and possible neglect or abuse of residents of long term care facilities in Ohio. Will prosecute if criminal action is found. Complaints addressed include, but not limited to, suspected Medicaid fraud by providers (billing for services not performed, over billing, kickbacks etc.) and possible neglect or abuse of residents of a long term care facility (such as nursing homes, group homes, MR/DD facilities, and hospital long term care units). Does not represent the person making the complaint as a private attorney would.

Provides assistance with transportation for food resources: to pantries and and grocery store for curb side pick-up. NOTE: these trips will count toward the trip maximum of 15 round trip or 30 one-way trips for medical services.

Provides a Health Maintenance Organization (HMO) using a network of preferred physicians, hospitals, and other health care providers for Medicaid recipients in Ohio counties including those in the Healthy Start/Healthy Families and Aged, Blind, Disabled (ABD) programs. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Offers nicotine replacement in the form of gum, the patch, nasal spray, lozenge, inhaler, Varenicline, and Buprropion. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.

Provides an intensive outpatient treatment program for substance abuse.