Provides a 24 hour mental health and substance use disorder crisis line.

Pays a driver for up to 30 non-emergency one-way trips or 15 round trips per year for a distance up to 30 miles for patients who are traveling to medical appointments, the local Women, Infants and Children (WIC) office, or to the County Department of Job and Family Services.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides a Health Maintenance Organization (HMO), using a network of preferred physicians, hospitals, and other health care providers for Medicaid recipients in Ohio counties, including those in the Healthy Start/Healthy Families and Aged, Blind, Disabled (ABD) programs. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.

Provides transportation to non medical services. Members may access up to 15 round trip or 30 one-way trips (less than 30 miles from the member’s home) including trips to the grocery store, food pantries, WIC and SNAP appointments, County Dept. of Job and Family Services redeterminations, childbirth classes, and more.

Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

The Non-Emergency Transportation (NET) program provides transportation or gas vouchers to Medicaid eligible clients to appointments for Medicaid covered services. The services must be requested by phone. After the request is received and eligibility is verified, transportation or gas vouchers are arranged. Please make transportation or gas voucher requests as far in advance as possible but in any case the request must be no less than (5) business days in advance.

Provides up to 30 one way (or 15 round trip rides) to medical appointments and other needed services. Rides are available to dental and vision appointments; pharmacies; Women, Infants and Children (WIC) visits; county benefit offices for redetermination. May also provide mileage reimbursement for those who prefer to drive themselves. May also provide gift cards, gas cards and funds for car repairs.

Provides financial assistance to those wanting to attain an industry certification that would enable them to get an enhancement to their employment in a chosen field.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Pays for prescriptionswith no copay at local pharmacies as well as items such as: insulin, needles and syringes, birth control, coated aspirin for arthritis, iron pills and chewable vitamins.

Provides gas vouchers, rides, or bus fare for recipients who have reached their ride limit through their Medicaid HMO.

Provides transportation in specially equipped vehicles for adults enrolled in United Disability Services adult services programs. Transportation services are also available to agencies and community organizations on a contract basis. Medical transportation is available for those who qualify through the Summit County Department of Job and Family Services.

Evaluates health care cases related to Medicaid or Medicare (denials, terminations)and delays in processing applications; applicants waiver services (in-home health supports, nursing, or aide services) have been reduced, denied or terminated; overpayments where collection of overpayment creates a risk that other benefits will be taken to collect the overpayment; problems with Medicaid/Medicare for currently or formerly incarcerated individuals.

Round trip coverage for covered services 30+ miles away. Offers up to 30 round-trip visits (60 one-way trips) per member per 12- month period to covered healthcare/dental appointments, WIC appointments, and redetermination appointments with a county caseworker.

Provides assistance with transportation to food resources. Covers trips to food pantries and trips to pick up groceries from stores where members have placed an order. Program offers up to 5 round trip visits (10 one way trips) per member.

Provides bicycles, bike classes, bike repair, and essential bicycling equipment such as helmets, locks, and lights for eligible individuals.

Provides the opportunity to set up a checking account with no monthly service charges, no overdraft fees and no minimum balance. Provides a debit card to use for purchases. Banking is through Fifth Third bank.

Program pays the cost of care for eligible Medicaid individuals in an Ohio Department on Aging approved assisted living facility.

Provides an allowance of $100 that enables eligible individuals to purchase over-the-counter medical supplies.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Operates as a Non-Emergency Transportation (NET) is a state-wide program for Medicaid recipients. Provides transportation for Medicaid recipients to and from Medicaid services. In Summit County, NET is provided through contracted transportation service providers including United Disability Services, METRO Transit, Emmanuel Ventures, and City Yellow Cab.

Provides a hotline the public can use to report instances where applicants, policyholders, claimants, providers, agents or insurance company employees have made false statements or otherwise intentionally misrepresented the facts during the process of buying, using, selling, or underwriting insurance.

Healthchek is a preventive Health Care Program for Newborns, Children, and Teens. - Children eligible for Healthchek services through Medicaid may receive free physical exams as well as dental, vision, and hearing services. - Newborns should have six preventive health checkups by age one, and two more checkups between one to two years of age. Those checkups will also make sure your child receives all of the shots he/she needs. Shots prevent illnesses that cause pain, fever, rashes, cough, sore throats, hearing loss, blindness, crippling, brain damage - even death. - Children & teens...From age two and up, your child should have a preventive Healthchek exam once a year. Healthchek services are also important for teenagers--adolescence is a time of rapid change and growth in the body. The Healthchek screening may serve as a sports physical. ACDJFS can assist you by providing names of doctors and dentists, strategies for scheduling appointments, and transportation to those appointments. If you are interested in Healthchek, contact ACDJFS at 800-762-3775. Eligibility is based on income and need. If you think you might be eligible, you can complete the Healthchek and pregnancy services assessment form (provided by ACDJFS) and return it to us. If you are eligible for Healthchek services through Medicaid, we will contact you and arrange for services.

Provides a managed health care insurance plan that provides participants with a network of health providers that participants agree to use for all needed health services including doctors, hospitals and pharmacies. Plan may offer incentives and additional services to increase participants' use of preventive health care. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members. Organization provides the opportunity to file a complaint against providers or the plan.