Provides coaching and, in some cases, supplies to help members end their dependence on tobacco products.

Provides meals to plan participants who have been recently discharged from the hospital and who have conditions such as food insecurity and key, chronic medical conditions, including congestive heart failure (CHF), cancer, chronic obstructive pulmonary disease (COPD), diabetes, HIV/AIDS, and end stage renal disease (ESRD), and pregnant and postpartum members with gestational diabetes.

Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

Offer credentialing opportunities, with curriculum partner New Collar Network, in 3D printing technologies to students in an 18-week experience in preparation for the workforce. Family Support Specialist collaborates with community organizations throughout the Mahoning Valley to assist young women and their families before, during and after pregnancy with food, transportation, clothing, diapers, medical appointment scheduling/follow up, essential needs and employment.

Accepts allegations of fraud, waste, mismanagement or abuse concerning programs of the department. Programs include Medicare, Medicaid, Head Start, Services for Native Americans, health care equipment providers, institutional health caregivers, and grant and contracts. Also accepts reports of suspected crimes by federal department employees or contractors.

Operates as a Non-Emergency Transportation (NET) is a state-wide program for Medicaid recipients. Provides transportation for Medicaid recipients to and from Medicaid services. In Summit County, NET is provided through contracted transportation service providers including United Disability Services, METRO Transit, Emmanuel Ventures, and City Yellow Cab.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Provides a program to assist in stopping smoking or vaping.

Pays a driver for up to 30 non-emergency one-way trips or 15 round trips per year for a distance up to 30 miles for patients who are traveling to medical appointments, the local Women, Infants and Children (WIC) office, or to the County Department of Job and Family Services.

Provides a managed health care insurance plan that provides participants with a network of health providers that participants agree to use for all needed health services including doctors, hospitals and pharmacies. Plan may offer incentives and additional services to increase participants' use of preventive health care. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.Organization provides the opportunity to file a complaint against providers or the plan.

Provides a managed health care insurance plan that provides participants with a network of health providers that participants agree to use for all needed health services including doctors, hospitals and pharmacies. Plan may offer incentives and additional services to increase participants' use of preventive health care. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members. Organization provides the opportunity to file a complaint against providers or the plan.

Provides financial rewards for keeping prenatal and well baby appointments. Rewards may include gift cards and portable baby furniture.

Provides 30 one-way rides to medical appointments and other needed non-emergency services. Rides are available to dental and vision appointments; pharmacies; Women, Infants and Children (WIC) visits; county benefit offices for redetermination. May also provide mileage reimbursement for those who prefer to drive themselves.

Provides assistance with transportation to food resources. Covers trips to food pantries and trips to pick up groceries from stores where members have placed an order. Program offers up to 5 round trip visits (10 one way trips) per member.

Provides transportation to non medical services. Members may access up to 15 round trip or 30 one-way trips (less than 30 miles from the member’s home) including trips to the grocery store, food pantries, WIC and SNAP appointments, County Dept. of Job and Family Services redeterminations, childbirth classes, and more.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

RossGo is a program which operates under Chillicothe Transit System that provides transportation to and from Medicaid-billable appointments, such as primary care visits, dentists, eye doctors, and substance use disorder treatment.

Handles complaints and investigates issues dealing with suspected Medicaid fraud by providers and possible neglect or abuse of residents of long term care facilities in Ohio. Will prosecute if criminal action is found. Complaints addressed include, but not limited to, suspected Medicaid fraud by providers (billing for services not performed, over billing, kickbacks etc.) and possible neglect or abuse of residents of a long term care facility (such as nursing homes, group homes, MR/DD facilities, and hospital long term care units). Does not represent the person making the complaint as a private attorney would.

Provides up to 30 one way (or 15 round trip rides) to medical appointments and other needed services. Rides are available to dental and vision appointments; pharmacies; Women, Infants and Children (WIC) visits; county benefit offices for redetermination. May also provide mileage reimbursement for those who prefer to drive themselves. May also provide gift cards, gas cards and funds for car repairs.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Provides gas vouchers, rides, or bus fare for recipients who have reached their ride limit through their Medicaid HMO.