Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

Provides up to 30 one way (or 15 round trip rides) to medical appointments and other needed services. Rides are available to dental and vision appointments; pharmacies; Women, Infants and Children (WIC) visits; county benefit offices for redetermination. May also provide mileage reimbursement for those who prefer to drive themselves. May also provide gift cards, gas cards and funds for car repairs.

Provides a Health Maintenance Organization (HMO), using a network of preferred physicians, hospitals, and other health care providers for Medicaid recipients in Ohio counties, including those in the Healthy Start/Healthy Families and Aged, Blind, Disabled (ABD) programs. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.

Pays a driver for up to 30 non-emergency one-way trips or 15 round trips per year for a distance up to 30 miles for patients who are traveling to medical appointments, the local Women, Infants and Children (WIC) office, or to the County Department of Job and Family Services.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Provides access to Amazon Prime, the online streaming service for eligible individuals.

Accepts allegations of fraud, waste, mismanagement or abuse concerning programs of the department. Programs include Medicare, Medicaid, Head Start, Services for Native Americans, health care equipment providers, institutional health caregivers, and grant and contracts. Also accepts reports of suspected crimes by federal department employees or contractors.

Provides items that assist new and expecting parents in caring for their new family member. The bundle includes a choice of two: Boppy pillow, highchair, booster seat, portable crib, car seat, breastfeeding support kit, or safe sleep kit. Also provides up to $75 worth of diapers and up to $30 in organic baby food coupons.

Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

Provides an allowance of $100 that enables eligible individuals to purchase over-the-counter medical supplies.

Provides non-emergency transportation (NET) for Medicaid recipients. Individuals can receive transportation to and from medical providers. Transportaion authorization may be in the form of bus passes, van services, Access tickets, or mileage reimbursement. Transporation requests must be submitted at least five days before transportation is needed. Individuals must be able to transfer to and from a wheelchair independently.

Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

Provides transportation to non medical services. Members may access up to 15 round trip or 30 one-way trips (less than 30 miles from the member’s home) including trips to the grocery store, food pantries, WIC and SNAP appointments, County Dept. of Job and Family Services redeterminations, childbirth classes, and more.

Provides a 24 hour mental health and substance use disorder crisis line.

Evaluates health care cases related to Medicaid or Medicare (denials, terminations)and delays in processing applications; applicants waiver services (in-home health supports, nursing, or aide services) have been reduced, denied or terminated; overpayments where collection of overpayment creates a risk that other benefits will be taken to collect the overpayment; problems with Medicaid/Medicare for currently or formerly incarcerated individuals.

Provides a Health Maintenance Organization (HMO) using a network of preferred physicians, hospitals, and other health care providers for Medicaid recipients in Ohio counties including those in the Healthy Start/Healthy Families and Aged, Blind, Disabled (ABD) programs. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Offers nicotine replacement in the form of gum, the patch, nasal spray, lozenge, inhaler, Varenicline, and Buprropion. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.

Provides financial assistance to those wanting to attain an industry certification that would enable them to get an enhancement to their employment in a chosen field.

Provides assistance searching for and connecting with suitable employers for eligible individuals.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides assistance for issues that may contribute to eligible individuals becoming homeless. Service may include payment for up to three months of rental arrears, rent payment, rent deposit, payment for utility bills (electric, gas) and other qualifying expenses. Amount of assistance will vary depending on the situation.

Provides the opportunity to set up a checking account with no monthly service charges, no overdraft fees and no minimum balance. Provides a debit card to use for purchases. Banking is through Fifth Third bank.

Provides transportation services or mileage reimbursement for Medicaid recipients for non-emergency medical transportation for miles traveled to a Medicaid covered service when the managed care plan provider cannot provide service.

Provides a number of health services, including blood pressure screenings, adult body mass index (BMI), nutrition counseling, diabetes screening, immunizations for adolescents, seasonal flu vaccine,

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.